Contacting New College Lanarkshire

We're here to help with any enquiries you may have so please don't hesitate to get in touch.

If you are looking to report an absence, you should update your absence with a self-cert via the MyNCL app.

You can self-certify your absence for up to 5 days per semester. The earlier you do this, the earlier your lecturer will know that you are absent and won’t ask us to contact you.

Please contact us right away if you are going to be absent or late for class:

Direct Dial: 01698 232549

Email: studentretentionteam@nclan.ac.uk

Text: 07860097384

New College Lanarkshire is committed to providing high-quality customer services. We value your feedback and use this information to help us improve our services.

We recognise that occasionally things do go wrong and that you may be dissatisfied with our services. When this happens, the sections below are designed to help you.

We're committed to finding new ways of doing things. To do this, we provide a number of ways for you to submit your complaints, feedback and suggestions.

If you would like to make a complaint, feedback or make a suggestion please follow the instructions we have outlined.

Complaints, feedback and suggestions